Privacy Policy
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, virtual consultation services, or purchase our products.
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By using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information such as your full name, email address, phone number, billing and shipping address, and payment details, which are securely processed through third-party providers. In addition, during virtual consultations, we may collect health-related information you choose to share, including foot and ankle concerns, relevant medical history, symptoms, and any images or descriptions submitted for assessment. We also collect basic website usage data such as your IP address, browser type, pages visited, time spent on the site, and cookies or similar tracking technologies.
How We Use Your Information
Your information is used to provide and manage virtual foot care consultations, process and fulfill product orders, and improve our services and overall customer experience. We may also use your information to communicate with you regarding appointments, orders, customer support inquiries, promotions, or educational content. We do not sell or rent your personal information to third parties.
Sharing Your Information
We only share your information when necessary to operate our services effectively. This may include trusted service providers such as payment processors, shipping companies, and website hosting platforms. We may also share information if required by law or to protect our legal rights, safety, or property. In some cases, professional tools or licensed service providers involved in delivering consultations may have limited access to your information, but they are required to maintain strict confidentiality and data protection standards.
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We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page.